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If you find that when you access a patient's medical record you receive a pop-up alert indicating some missing information (e.g., consent, PCP, NPP, etc.), it is best practice to:

A) Ignore the alert and proceed with accessing the record
B) Close the record and inform the supervisor about the alert
C) Document the missing information in the record
D) Contact the patient to obtain the missing information

1 Answer

4 votes

Final answer:

If a pop-up alert indicates missing information in a patient's medical record, it is important to take appropriate action by notifying your supervisor or contacting the patient and not ignore the alert. Protecting patient privacy and ensuring complete and accurate health records are critical in healthcare.

Step-by-step explanation:

If you receive a pop-up alert indicating some missing information when you access a patient's medical record, it is a best practice to address the alert promptly. This could involve various actions, such as contacting the patient to obtain the missing information if it pertains to their personal details or consent. If the missing information relates to mandatory fields required by the healthcare institution or legal requirements, inform your supervisor or the appropriate department to rectify the situation. In any case, ignoring the alert is not a responsible or ethical option. Protecting patient privacy and ensuring that health records are maintained accurately is of utmost importance in healthcare. In developing policies that balance patient quality of life, the costs of treatments, and privacy concerns, consider these three questions: How will the policy ensure patient data is complete, accurate, and up-to-date? What mechanisms will be in place to safeguard against unauthorized access to sensitive information? How will informed consent be obtained and documented consistently?

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