Question

What should you do to let the second customer know that he has your attention?

1) Make eye contact
2) Smile
3) Nod your head
4) Say hello

Answer 1

To let the second customer know you have their attention, make eye contact, smile, nod your head, and say hello.

Step-by-step explanation:

To let the second customer know that you have their attention, you can do the following:

1. Make eye contact: Looking directly into the customer's eyes signals that you are focused on them and ready to assist.
2. Smile: A friendly smile is a universal signal of attentiveness and welcoming.
3. Nod your head: Nodding your head shows understanding and acknowledgment of the customer's presence and needs.
4. Say hello: Verbal greeting is a direct way to initiate communication and let the customer know that you are available to help.

By combining these actions, you can effectively convey that you are giving the second customer your full attention.