Final answer:
In the given scenario, Laquan's travel agent is playing the role of a surrogate consumer.
Step-by-step explanation:
In the given scenario, Laquan's travel agent is playing the role of a surrogate consumer.
A surrogate consumer refers to an individual or entity that makes decisions on behalf of someone else. In this case, Laquan has hired a travel agent to research and make decisions about the best places to visit and hotels to stay in during his trip to Australia.
The travel agent acts as a surrogate for Laquan, taking into account his preferences, budget, and other requirements, and providing recommendations based on that information.