Question

After paying Randy's claim for repairs and the towing bill, what is the next thing you should do?

(A) Close the file.
(B) Get a copy of the Jiffy Lube work order/receipt and put them on notice for your intent to subrogate against them for the faulty oil change.
(C) Since they did such a good job, contact the repair shop that fixed the engine and try to get them on the company's list of approved garages.
(D) Contact the repair shop that did the repairs to Randy's vehicle and put them notice of your intent to subrogate against them.

Answer 1

After paying Randy's claim for repairs and the towing bill, the next thing you should do is to get a copy of the Jiffy Lube work order/receipt and put them on notice for your intent to subrogate against them for the faulty oil change. This helps protect your company's interests and holds the responsible party accountable. The correct option is B.

Step-by-step explanation:

The next thing you should do after paying Randy's claim for repairs and the towing bill is to get a copy of the Jiffy Lube work order/receipt and put them on notice for your intent to subrogate against them for the faulty oil change. Subrogation is the process of recovering money from a third party who caused the damages.

By notifying Jiffy Lube of your intent to subrogate, you are initiating the legal process to hold them accountable for their mistake.

This action helps protect your company's interests and holds the responsible party accountable for the faulty oil change. It allows you to potentially recover the costs incurred for the engine repairs and towing, shifting the financial burden from your company to the party at fault.

Once you have taken this step, you can also consider contacting the repair shop that fixed the engine to discuss the possibility of adding them to your company's approved garages list. This ensures that you have reliable options for future repairs and can maintain a strong relationship with trusted service providers. The correct option is B.