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John is traveling for work and is spending a week at a new branch. He needs to print an email, but he isn't able to add the network printer to his computer. He is using a Windows 10 Pro laptop, is connected to the network, and can access the Internet. What is a likely and easy fix to John's problem?

a) The computer is not set to find resources shared on the network; use the Settings app to fix the problem.
b) The computer is not set to find resources shared on the network; use the Network and Sharing Center to fix the problem.
c) John did not correctly authenticate to the Windows domain; use the Settings app to fix the problem.
d) The drivers for the network printer need to be updated. Use Device Manager to fix the problem.

1 Answer

2 votes

Final answer:

The likely and easy fix to John's problem is to enable network sharing in the Settings app.

Step-by-step explanation:

A likely and easy fix to John's problem is option a) The computer is not set to find resources shared on the network; use the Settings app to fix the problem. To do this, John can go to the Settings app in Windows 10, navigate to the Network & Internet section, and make sure network sharing is enabled. This will allow John to find and connect to the network printer.

User Punit Gajjar
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