Final answer:
Mark should focus on providing excellent customer service and building a strong relationship with Shein Ketchup Company to ensure a reorder.
Step-by-step explanation:
To ensure a reorder by Shein Ketchup Company, Mark, the salesperson at Alpha Industries Ltd., should focus on providing excellent customer service and building a strong relationship with Shein Ketchup Company. Here are some steps Mark can take:
- Maintain regular communication with the customer to understand their needs and preferences.
- Provide prompt assistance and support, addressing any concerns or issues that Shein Ketchup Company may have.
- Offer promotional discounts or incentives to encourage repeat orders.
By following these steps, Mark can increase the likelihood of a reorder by Shein Ketchup Company.