Question

A nurse manager is trying to resolve a conflict between the day and night shifts. She wants to convince the involved persons to set aside their differences, determine a priority common goal having to do with improved client care, and accept mutual responsibility for achieving this goal. The nurse manager is using which of the following types of conflict resolution?

Answer 1

The nurse manager is employing collaborative or integrative conflict resolution to address the conflict between the day and night shifts, with a focus on improved client care as a common goal.

Step-by-step explanation:

The nurse manager is attempting to use a type of conflict resolution known as collaborative or integrative conflict resolution. This approach focuses on finding a win-win solution by recognizing the shared interests of both parties, in this case, the day and night shifts, with the emphasis on improved client care as the priority common goal.

It involves all parties accepting mutual responsibility to reach this common objective, ensuring that both sides feel heard, respected, and involved in the solution process.