Question

Two staff nurses have voiced not wanting to assume care for any new postoperative surgical clients during the shift. How can the charge nurse resolve this conflict using the strategy of accommodation to address the immediate concerns of the two staff nurses?

Answer 1

The charge nurse can resolve the conflict by using the strategy of accommodation. This involves listening to the concerns of the staff nurses and finding a temporary solution that meets their needs. A meeting can be scheduled to find a long-term solution.

Step-by-step explanation:

The charge nurse can resolve this conflict by using the strategy of accommodation to address the immediate concerns of the two staff nurses. Accommodation involves finding a solution that meets the needs and concerns of all parties involved. In this case, the charge nurse can:

1. Listen to the concerns of the two staff nurses and acknowledge their feelings and challenges.
2. Offer to temporarily assign the postoperative surgical clients to other available nurses during the shift, relieving the two staff nurses from assuming care for these clients.
3. Schedule a meeting with the two staff nurses to discuss their concerns in more detail and work together to find a long-term solution that ensures the equitable distribution of workload and addresses any underlying issues that may have contributed to their reluctance to assume care for new postoperative surgical clients.