Final answer:
You should not always ask if 911 has been called when fielding a workplace safety/security phone call.
Step-by-step explanation:
False.
While it is important to assess the situation and take appropriate action when fielding a workplace safety/security phone call, you should not always ask if 911 has been called. If there is an emergency, you should call 911 immediately. However, there may be situations where contacting the appropriate internal security or emergency personnel is the appropriate response.
For example, if a non-emergency security concern is raised, such as a suspicious person on the premises, calling 911 may not be necessary. Instead, you may need to contact your workplace's security department or supervisor. It is important to follow the established protocols and procedures in your workplace to ensure safety and security.