Question

You personally made an appointment with a prospect directly last week. You drive for 45 minutes and arrive on time, only to be greeted by the prospect's Personal Assistant who says; "Something urgent came up, and he can't see you today." You would:

a) Express understanding and ask to reschedule the meeting.
b) Demand to see the prospect immediately.
c) Offer to wait until the prospect is available.
d) Leave without attempting to reschedule.

Answer 1

The appropriate response would be to express understanding and ask to reschedule the meeting.

Step-by-step explanation:

In this situation, the appropriate response would be option a) Express understanding and ask to reschedule the meeting. It is important to express understanding and flexibility when faced with unexpected circumstances. By asking to reschedule the meeting, you show professionalism and willingness to accommodate the prospect's urgent matter.