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How do assertive closing techniques impact the chances of making a sale, regardless of the product's cost or decision complexity?

a) They increase the chances
b) They decrease the chances
c) They have no impact
d) They vary by industry

User Yodahaji
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1 Answer

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Final answer:

Assertive closing techniques generally increase the chances of making a sale by providing a sense of urgency and highlighting the benefits of a product, while not making the customer feel pressured.

Step-by-step explanation:

Assertive closing techniques can simply put, increase the chance of making a sale. These techniques, when used correctly, instill a sense of urgency and can help customers make a decision, particularly when the cost or decision complexity of the product is high. A salesperson using assertive closing techniques might confidently summarize the benefits of the product, answer any last-minute concerns, and then suggest the customer proceed to make the purchase.However, it's important to apply assertive closing techniques appropriately. Being too aggressive can turn customers away, so a balance must be found. An effectively delivered assertive close nudges the customer towards a positive decision without making them feel pressured.In conclusion, assertive closing techniques, when employed professionally and with consideration for the customer's needs, generally increase the likelihood of closing a sale. They do, however, need to be adjusted based on industry norms and customer expectations. The main goal is to facilitate the buying decision without making the customer feel uncomfortable.

User BrandonLWhite
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