Question

What is more likely to affect the sales outcome early in the sales engagement?

a) Proven closing techniques
b) Positive intent
c) Early seller behavior
d) Product knowledge

Answer 1

Early seller behavior and positive intent are more likely to affect the sales outcome early in the sales engagement.

Step-by-step explanation:

Early seller behavior is more likely to affect the outcome of the sale early in the sales engagement. This refers to how the seller interacts with the potential customer, establishes rapport, and builds trust. Positive intent is also important as it shapes the seller's approach and attitude towards the customer. While proven closing techniques and product knowledge are important for successful sales, they may have a greater impact later in the engagement process.