Question

In conducting a Functional Job Analysis for the position of sales clerk, the task "greets customers" is linked to a requirement for the use of interpersonal resources such as courtesy. Both these are related to the _____ dimension.

A) data
B) people
C) things
D) inputs

Answer 1

In a Functional Job Analysis for the position of sales clerk, the task 'greets customers' is linked to the 'people' dimension.

Step-by-step explanation:

The task 'greets customers' in a Functional Job Analysis for the position of sales clerk is linked to the requirement for the use of interpersonal resources such as courtesy. Both of these are related to the people dimension. The 'people' dimension represents the interaction and communication skills required for a job, which include tasks that involve dealing with customers or clients.