Question

Where would you enable the Cylance Customer Support user in the CylancePROTECT Console?

a) User Settings
b) Administration
c) Security Policies
d) Device Inventory

Answer 1

To enable the Cylance Customer Support user in the CylancePROTECT console, go to 'Administration' and manage user access permissions to grant support access.

Step-by-step explanation:

To enable the Cylance Customer Support user in the CylancePROTECT console, you would navigate to the 'b) Administration' section. Once in Administration, look for the option that allows you to manage users and their access permissions. The exact steps to enable support access can vary, but typically you will find an option to grant access to Cylance Support or an equivalent setting that allows you to enable a customer support user from within the user management or support access settings.