Question

To earn the right to recommend a product, we must have rapport and have taken a genuine interest in the guest's sleep needs.

A) True
B) False

Answer 1

To earn the right to recommend a product, having rapport and a genuine interest in the guest's sleep needs is important.

Step-by-step explanation:

To earn the right to recommend a product, it is important to have rapport and a genuine interest in the guest's sleep needs. This helps establish trust and credibility with the customer. By building a strong rapport and showing genuine interest, the salesperson can better understand the customer's needs and make appropriate recommendations.