Question

Once you identify an objection early, attempt to put the guest's mind at ease by discussing information that subtly proves the concern isn't a problem at all.

A) True
B) False

Answer 1

A seller of goods can reassure a possible buyer by providing detailed product information, offering warranties or guarantees, and sharing customer reviews and testimonials.

Step-by-step explanation:

When a seller of goods is faced with imperfect information, there are several ways they can reassure a possible buyer:

1. Providing detailed product information: Sellers can provide comprehensive and accurate information about the product, including specifications, features, and benefits.
2. Offering warranties or guarantees: Sellers can offer warranties or guarantees that assure the buyer that they can trust the quality and performance of the product.
3. Sharing customer reviews and testimonials: Sellers can provide positive feedback and testimonials from previous customers, demonstrating the satisfaction and credibility of the product.