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All objections can be overcome by offering the guest a discount.
a) True
b) False

1 Answer

7 votes

Final answer:

The statement is false . That all objections can be overcome by offering a discount is false; objections can be based on various factors unrelated to price, and understanding specific customer.

Step-by-step explanation:

The statement, "All objections can be overcome by offering the guest a discount," is false. While offering a discount may suffice to address some objections, not all issues can be resolved this way.

Objections in a business context can be diverse and may pertain to product features, service concerns, trust in the brand, personal preferences, or other non-price related factors.

Therefore, discounts might not always be effective or appropriate, especially if the objection is rooted in something that a price reduction cannot fix.

In practice, understanding the customer's needs and addressing their specific concerns is often more effective than simply offering a discount.

For example, if a customer is concerned about the environmental impact of a product, offering a lower price will not alleviate their fundamental objection.

In such cases, providing information about sustainability practices or alternative eco-friendly products might be a more effective approach.

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