Final answer:
If you receive a negative buying signal that a guest is not ready to buy, respect their decision and disengage from the sales process. Offer a discount or special promotion to entice the guest to buy instead of using high-pressure tactics or ignoring the signal.
Step-by-step explanation:
If you receive a negative buying signal that a guest is not ready to buy, it is important to respect the guest's decision and disengage from the sales process. Pushing for the sale using high-pressure tactics or ignoring the signal and continuing with your sales pitch can be counterproductive and may harm your relationship with the guest.
Instead, it is advisable to offer a discount or special promotion to entice the guest to buy. This can help address any hesitation or concerns they may have and increase the chances of making a sale. By showing understanding and providing an incentive, you can potentially turn a negative buying signal into a positive one.