Final answer:
Domino's listening to customer preferences is an example of analyzing the environment option (d)in the planning process, which is crucial for setting achievable goals and making evaluations effective.
Step-by-step explanation:
When Domino's listens to what customers want to gauge what they like and don't like, as well as what new things they might be craving, they are engaging in the step of the planning process known as analyzing the environment. This step involves gathering information from customers and other stakeholders to understand market preferences and demands.
It is a critical part of ensuring that the goals set by the company are achievable and appropriate. It also helps in making evaluations simple and do-able, by understanding what is being done and why, which ensures the usefulness and usability of any plans that are implemented.