23.6k views
3 votes
In marketing, research that investigates the actions of consumers in their natural habitat is called ______.

A) Observational research
B) Experimental research
C) Survey research
D) Case study research

1 Answer

2 votes

Final answer:

Observational research, specifically referred to as field research or ethnography in marketing, is the study of consumer behavior in their natural environment to gain insights for marketing strategies.

Step-by-step explanation:

In marketing, research that investigates the actions of consumers in their natural habitat is called Observational research (A). Observational research, or field research, is a qualitative research method where the researcher observes and interacts with participants in their natural setting. This could be any place where people live, work, and spend their time, such as coffee shops, shopping malls, and community spaces. A specific type of observational research is ethnography, which requires deeper engagement with a community to understand the social dynamics and cultural norms from an insider perspective.

For example, in the context of marketing, a researcher may visit a shopping mall to observe how consumers make purchasing decisions in a retail store. This method allows marketers to see how customers interact with products in a real-world setting, providing valuable insights that can inform marketing strategies and product development.

User Dan Cameron
by
7.6k points