Final answer:
The firm can address John's ethical decision-making by providing ethics training, counseling/mentoring, and encouraging open communication.
Step-by-step explanation:
The firm can take several actions to address John's ethical decision-making driven by individual factors:
- Provide ethics training and education: By offering training sessions and educational programs on ethics, the firm can help align John's values with the firm's ethical standards. This will enable John to understand the consequences of his unethical decisions and make better choices.
- Engage in one-on-one counseling or mentoring: By engaging in one-on-one sessions with John, the firm can provide a space for him to discuss and understand his ethical dilemmas. This will help him gain insight into the impact of his decisions and find alternative approaches.
- Encourage open communication: By creating open channels for John to express ethical concerns and seek guidance, the firm can provide him with the support he needs to make ethical decisions. This will foster a culture of transparency and accountability within the organization.