119k views
5 votes
What is a common method for identifying the most valuable customers to a firm?

a) Customer segmentation
b) Employee training
c) Product development
d) Advertising strategy

User Shyne
by
8.5k points

1 Answer

4 votes

Final answer:

Customer segmentation is a common method for identifying the most valuable customers to a firm.

Step-by-step explanation:

A common method for identifying the most valuable customers to a firm is customer segmentation. Customer segmentation involves dividing the customer base into different groups based on factors such as demographics, purchasing behavior, and needs. By analyzing the characteristics and behaviors of different customer segments, a firm can identify its most valuable customers and tailor marketing strategies to meet their specific needs.

User Adolfo Garza
by
8.1k points