Question

If you speak to a child on the telephone and enter a face-to-face contact in FSFN, you have ___.

A. Ensured accurate documentation
B. Violated protocol
C. Completed a secondary assessment
D. Conducted an in-person visit

Answer 1

Speaking to a child on the phone and recording it as a face-to-face contact in FSFN is a violation of protocol as it misrepresents the nature of the interaction, affecting case management and service delivery.

Step-by-step explanation:

If you speak to a child on the telephone and enter a face-to-face contact in FSFN (Florida Safe Families Network), you have B. Violated protocol. FSFN is a comprehensive case management system used in Florida to support the provision of child welfare services. It is critical to ensure that the information documented in the FSFN accurately reflects the type of contact made with the child. A telephone contact should not be documented as a face-to-face visit because this would misrepresent the nature of the interaction, which could impact service delivery and case management. Documentation accuracy is essential in child welfare, as it can affect the well-being of the child and the integrity of the case.