Final answer:
Opting out of the ServiceNow Content Service leads to not sending unrecognized data and missing out on Content Library updates, potentially affecting service management efficiency.
Step-by-step explanation:
The impact of a customer opting out of the ServiceNow Content Service is that unrecognized data does not get sent to the ServiceNow Content Service, and the customer does not receive Content Library updates. This means the customer may miss out on various enhancements and expansions in the content library provided by ServiceNow, potentially affecting the efficiency and up-to-date nature of their service management processes.
The impact of a customer opting out of the ServiceNow Content Service is that unrecognized data doesn't get sent to the ServiceNow Content Service, and the customer doesn't receive Content Library updates. This means that any data or changes made by the customer will not be reflected in the Content Library, and they will miss out on any updates or new content being added.