Final answer:
To change a patient's email address for accessing a patient portal online, contact the healthcare provider's support team or use self-service options available within the portal to update personal information and save changes.
Step-by-step explanation:
When a patient needs their email address changed in order to access their patient portal online, the steps usually involve contacting the healthcare provider's support team or using the provided self-service options. Typically, you would either request the change through the portal's support feature or by directly contacting the support team via phone or email. It is important to verify the patient's identity before making any changes to protect their privacy and security. If available, some portals allow users to update their personal information, including their email address, directly within the portal. In this case, the patient would log in with their current credentials, navigate to the settings or profile section, and update the email address followed by saving the changes. Once the email address is updated, the patient will likely receive a confirmation to the new email to verify the change.