128k views
4 votes
Adherence to PSAP policy and procedure is the best method a telecommunicator can use to reduce their_____.

A) Stress levels.
B) Legal liability.
C) Overtime hours.
D) Equipment costs.

User Rendel
by
7.5k points

1 Answer

4 votes

Final answer:

Adherence to PSAP policy and procedure is essential for telecommunicators to minimize stress levels, legal liability, and equipment costs.

Step-by-step explanation:

Adherence to PSAP policy and procedure is the best method a telecommunicator can use to reduce their stress levels. By following the set policies and procedures, telecommunicators can have a clear understanding of their roles and responsibilities. This reduces uncertainty which in turn, helps to minimize stress. For example, a PSAP policy may specify the steps to follow during emergency calls, ensuring that telecommunicators are well-prepared and knowledgeable about the expected process, reducing stress levels.

In addition to stress reduction, adherence to PSAP policy and procedure also contributes to reducing legal liability. Following established protocols ensures that telecommunicators handle calls in a consistent manner, minimizing the risk of legal repercussions. For instance, if telecommunicators consistently document all relevant information during emergency calls as per the PSAP policy, it can help protect against potential legal issues or disputes.

Furthermore, adherence to PSAP policy and procedure can also contribute to reducing equipment costs. By using equipment and resources efficiently and in accordance with established guidelines, telecommunicators can minimize unnecessary wear and tear on the equipment. This can help extend the lifespan of the equipment, leading to cost savings for the PSAP. For instance, if telecommunicators follow the specified maintenance procedures for communication devices, it can increase their longevity, reducing the need for frequent replacements.

User Umut TEK?N
by
7.8k points