Final answer:
Standard Operating Procedures (SOPs) are specifically designed to direct how personnel should act on the job, providing detailed instructions for uniform performance.
Step-by-step explanation:
Standard Operating Procedures (B) specifically direct how personnel should act on the job. Job descriptions, employee handbooks, and work contracts provide valuable information and guidelines, but Standard Operating Procedures (SOPs) are detailed, written instructions designed to achieve uniformity of the performance of a specific function. SOPs are crucial for consistent performance, and in many industries, they are regulatory requirements for quality assurance and to ensure the safety and efficacy of processes.
Bureaucracies have explicit rules, and organizations, including educational institutions, use explicit rules in documents like the Student Handbook to address the conduct and expectations of their personnel and students. These documents are periodically updated to include protocols for dealing with modern challenges such as cyberbullying and identity theft.