Final answer:
Every time a manager does a table visit, the guest should feel more sincerely valued and important, and the manager should learn something from the guests.
Step-by-step explanation:
Every time a manager does a table visit, there should be two outcomes:
- Guest should feel more sincerely valued after a manager visits with them than they did before: When a manager takes the time to visit a table and engage with the guests, it makes them feel special and appreciated.
- The guest feels important: By personally attending to the guests, the manager makes them feel valued and prioritized.
- We learn something from our guests: During table visits, managers have the opportunity to gather feedback, understand customer preferences, and identify areas for improvement.