Final answer:
When a tech receives a rejected claim 'Invalid Person Code,' it means there is an error in the code used to identify a person in claims processing. The code provided may not match any existing records or may be improperly formatted. To resolve this, the tech should review the claim details and ensure the person code is accurate and valid.
Step-by-step explanation:
When a tech receives a rejected claim with the message 'Invalid Person Code,' it means that there is an error in the code used to identify a person. In the context of claims processing, a person code is typically used to link an individual's information to a specific claim. An 'Invalid Person Code' error suggests that the code provided does not match any existing records or is not formatted correctly.
For example, in a healthcare system, each patient may have a unique person code associated with their medical records and insurance claims. If the code provided in a claim does not correspond to any known person in the system, the claim may be rejected with an 'Invalid Person Code' error. This could happen if the code is misspelled, incorrectly formatted, or does not exist in the system.
To resolve this issue, the tech should review the claim details, double-check the person code, and ensure it is accurate and valid. They may need to consult the system's documentation or contact a supervisor or administrator for further assistance.