Question

If a customer has calls forwarded to his or her cell phone, what feature needs to be enabled to ensure that the voicemail is never left on the customer's cell phone?

(A) Voicemail forwarding
(B) Simultaneous ringing
(C) Call screening
(D) Do not disturb

Answer 1

To ensure that the voicemail is not left on the customer's cell phone when calls are forwarded, the feature that needs to be enabled is voicemail forwarding.

Step-by-step explanation:

The feature that needs to be enabled to ensure that the voicemail is never left on the customer's cell phone when calls are forwarded is Voicemail forwarding.

Voicemail forwarding allows the incoming voicemails to be redirected to another designated phone number or email address. By setting up voicemail forwarding, the customer can ensure that no voicemails are stored on their cell phone.

Here are the steps to enable voicemail forwarding:

1. Access the settings menu on the phone where the calls are being forwarded to.
2. Locate the voicemail settings and select the option for voicemail forwarding.
3. Enter the desired phone number or email address to which the voicemails should be forwarded.
4. Save the settings, and voicemail forwarding will be enabled.