167k views
2 votes
Pam wants Michael to pick up the phone. In the past Michael would let the phone go to voicemail. pam starts telling Michael he is the "best boss".

When he picks up the phone?

1 Answer

2 votes

Final answer:

Pam is using positive reinforcement by complimenting Michael to influence his behavior to pick up the phone, demonstrating a concept in social psychology.

Step-by-step explanation:

The scenario described involves Pam using praise, calling Michael the "best boss", to influence his behavior. This illustrates a social psychology concept known as positive reinforcement.

Positive reinforcement occurs when a behavior is encouraged by rewarding it, in this case, with a compliment.

Michael, who previously would let the phone go to voicemail, is now more likely to pick up the phone after receiving praise from Pam.

This situation is a simplification of complex workplace dynamics but serves to show how reinforcement and social interactions can influence behavior in an office setting.

User Jon Kragh
by
8.3k points