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All of the following actions are ways to build rapport by giving the client helpful directions EXCEPT:

A. Offering constructive and positive feedback.
B. Sharing informative resources and materials.
C. Ignoring the client's questions and concerns.
D. Providing clear and actionable guidance.

1 Answer

5 votes

Final answer:

The correct answer is D. Providing clear and actionable guidance.

Step-by-step explanation:

A. Offering constructive and positive feedback.

B. Sharing informative resources and materials.

C. Ignoring the client's questions and concerns.

D. Providing clear and actionable guidance.

Building rapport with a client involves establishing a positive and supportive relationship.

Actions like offering constructive feedback, sharing resources, and providing clear guidance all contribute to building rapport.

Ignoring the client's questions and concerns, on the other hand, is not a helpful direction and does not build rapport.

Therefore, the correct answer is D. Providing clear and actionable guidance.

User Andreas ZUERCHER
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