Final answer:
The term 'Needs' is used to help uncover the basic requirements for survival that clients may have, which is central to addressing their problems. Unlike 'Wants', needs are fundamental issues that must be met, and identifying them is crucial in problem-solving efforts.
Step-by-step explanation:
To uncover problems or challenges that clients currently have, the term 'C) Needs' should be used. Needs are considered the basic requirements for survival, such as food, clothing, and shelter. Identifying a customer's or client's needs is central to addressing any underlying problems they may face, as these are the fundamental issues that must be met for well-being and satisfaction.
Unlike Wants, which are ways of expressing needs tied to specific desires, like wanting pizza instead of just needing food, recognizing a need is critical in problem-solving. By assessing needs, you can find out why a problem should be solved and explore potential realistic solutions to the issue at hand. Finding the causes and negative effects of problems tied to unmet needs helps in developing a compelling case for solving them.