Question

Which of the following statements describe ways to build credibility with clients, EXCEPT?

A. Honesty and transparency in all dealings.
B. Providing consistent and reliable information.
C. Avoiding direct communication and being vague.
D. Demonstrating expertise and knowledge in the field.

Answer 1

To build credibility with clients, it is important to be honest and transparent, provide consistent and reliable information, and demonstrate expertise and knowledge in the field.

Step-by-step explanation:

Building credibility with clients is crucial in business. Three ways to build credibility with clients include:

1. Honesty and transparency: Being honest and transparent in all dealings with clients builds trust and credibility. This means providing accurate and truthful information, being upfront about any limitations or challenges, and admitting mistakes when they occur.
2. Providing consistent and reliable information: Clients value consistency and reliability. Providing accurate and reliable information consistently, meeting deadlines, and delivering on promises helps establish credibility.
3. Demonstrating expertise and knowledge: Clients want to work with professionals who have expertise and knowledge in their field. Demonstrating your expertise through examples, case studies, qualifications, and relevant experience helps build credibility.