Final answer:
When a guest requests no jalapeños on their Rockefellers, confirm the request in a courteous manner, ensuring the kitchen staff prepares the dish as per their preference.
Step-by-step explanation:
If a guest orders no jalapeños on rockefellar, the appropriate response would be to confirm the customization of their order in a professional manner. You might say something along the lines of, "Certainly, we can prepare the Rockefellers without jalapeños for you." It's important to ensure that the kitchen staff is aware of the request so that the dish is made according to the guest's preferences. This directly ties into hospitality practices where customer service is prioritized to provide an excellent dining experience.