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What are the 3 most common error types a customer could encounter on the X1 platform?

A. Video playback errors, audio syncing issues, login problems
B. Billing errors, network connectivity problems, screen resolution issues
C. Software update failures, remote control malfunctions, channel lineup discrepancies
D. None of the above

User Jkysam
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1 Answer

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Final answer:

The three most common error types on the X1 platform are video playback errors, audio syncing issues, and login problems.

Step-by-step explanation:

The three most common error types a customer could encounter on the X1 platform are video playback errors, audio syncing issues, and login problems. Video playback errors can include issues such as buffering or interruptions during streaming. Audio syncing issues refer to the audio being out of sync with the video, which can greatly affect the viewing experience. Lastly, login problems involve difficulties in accessing the platform due to credential recognition errors or system outages that prevent user authentication.

User Kunal Jha
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