Final answer:
ACE Console is utilized to troubleshoot specific X1 errors and app issues. It provides detailed diagnostics and system data to support technicians in resolving technical problems.
Step-by-step explanation:
The option that is utilized to troubleshoot specific X1 errors and app issues is B. ACE Console.
ACE Console is a diagnostic tool used by technicians or customer support teams to identify and resolve technical problems with X1 platforms, including errors and app malfunctions. This tool provides advanced diagnostics and information to help effectively pinpoint the source of an issue. Using ACE Console, a technician can access error logs, run tests, and obtain system data that can assist in troubleshooting various technical scenarios.