Final answer:
Workforce management forecasting and scheduling support workforce optimization through the analysis and prediction of workforce needs.
Step-by-step explanation:
Workforce management forecasting and scheduling support workforce optimization. It involves the analysis and prediction of workforce needs, such as the number of employees and their skills, to ensure optimal utilization and efficiency. This process includes forecasting future demand, creating schedules for employees, and adjusting staffing levels based on various factors.
For example, a retail store may use workforce management software to forecast peak sales periods, determine the number of employees needed, and create schedules accordingly. By aligning the workforce with the demand, the business can improve customer service, reduce labor costs, and maintain productivity.