Final answer:
The statement regarding deferring earned rewards in customer loyalty programs is True. Members can typically choose to accumulate rewards and redeem them at a later date, according to the specific program's terms.
Step-by-step explanation:
The question is addressing a feature of customer loyalty programs, which falls under the category of Business. Specifically, it relates to a program policy regarding the deferral of earned rewards. The statement is True. Most modern customer loyalty programs provide flexibility, allowing members to accumulate rewards and redeem them at their convenience.
This means a member can choose not to use their rewards immediately and can defer them for later use. This information, however, is general and can vary depending on the specific loyalty program's terms and conditions. If these programs did not offer such flexibility, it could diminish the incentive for customers to engage in the loyalty program.