Final answer:
The correct answer for Sales Principle #2 is d. Solutions. By focusing on solving a customer's problems, rather than just selling features, products, or benefits, salespeople can generate more income.
Step-by-step explanation:
The correct answer for Sales Principle #2 is d. Solutions. The principle suggests that focusing on solving a customer's problems rather than simply selling features, products, or benefits will ultimately lead to more sales and revenue.
For example, let's say a customer is looking for a phone with a long battery life. Instead of just telling them about the features and benefits of a particular phone, a salesperson could recommend a solution by suggesting a phone with a larger battery capacity or a power-saving mode.
By offering a solution to the customer's problem, the salesperson is more likely to make a sale and generate more income.