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The three (3) goals of the kiosk Presentation are:

1. Provide additional emotional involvement through interactive visuals and sound
2. Personalize Vacation calculator
3. Enhance customer engagement through live demonstrations
4. Streamline the booking process for a seamless customer experience

1 Answer

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Final answer:

The kiosk presentation goals include creating an engaging and personalized customer experience through interactive visuals, sound, a personalized vacation calculator, and streamlining the booking process for travel or hospitality services.

Step-by-step explanation:

The question pertains to the goals of a kiosk presentation, which are primarily focused on enhancing the customer experience in a business context.

The three main goals mentioned—providing additional emotional involvement through interactive visuals and sound, personalizing the vacation calculator, enhancing customer engagement through live demonstrations, and streamlining the booking process for a seamless customer experience—are all strategies designed to engage clients more deeply and facilitate the sales process in the travel or hospitality industry.

Interactive visuals and sound aim to captivate customers on an emotional level, potentially making them more invested in the offered services. A personalized vacation calculator serves to tailor the experience to each customer's preferences, making the service feel more relevant to the individual. Lastly, the capability to streamline the booking process reduces friction in the transaction, enhancing overall satisfaction and efficiency.

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