Final answer:
The cost of turnover when a resident leaves a community includes administrative costs, marketing and advertising costs, maintenance and repair costs, cleaning costs, lost revenue, staff time, and training costs.
Step-by-step explanation:
The cost of turnover when a resident leaves a community includes several factors. These include:
- Administrative Costs: Costs associated with processing paperwork, terminating leases, and handling new resident applications.
- Marketing and Advertising Costs: Expenses related to advertising vacant units and attracting new residents.
- Maintenance and Repair Costs: The cost of addressing any repairs or maintenance required after a resident leaves.
- Cleaning Costs: Expenses associated with cleaning and preparing the unit for a new resident.
- Lost Revenue: The income lost when a unit remains vacant between residents.
- Staff Time: The time spent by staff members to handle turnover-related tasks.
- Training Costs: The cost of training new employees to replace any staff members who left.