Final answer:
To handle a stubborn subscription issue, reach out to customer service via phone or email if the contact form fails. Review the website's FAQ or help section for cancellation instructions. If necessary, contact your bank or credit card provider to dispute charges and prevent further payments.
Step-by-step explanation:
If you're struggling to cancel your son's subscription and the contact form isn't working, there are a few alternative steps you can take. Firstly, check if there is a customer service number or email address listed on the website or in any of the communications you've received. Often, companies will have a phone number that can be much quicker than email or online forms. Also, look for an FAQ or help section on the service's website, as there may be instructions on how to cancel subscriptions without going through customer support.
If those options are not available or do not work, another option is to contact your bank or credit card provider to dispute the charges. Explain that you've attempted to cancel the subscription and ask if they can block further charges. Some financial institutions will allow you to file a claim for unauthorized charges if the company is not responsive to cancellation requests.
Remember to document all your attempts to cancel, including dates, times, and any responses received, in case you need to provide evidence of your efforts to stop the subscription fees of 30 USD every month.