Final answer:
Sam Walton's statement highlights the significance of customer influence and the importance of prioritizing customer satisfaction in a business.
Step-by-step explanation:
Sam Walton, the founder of Wal-Mart, made the statement: "There is only one boss, the customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else." This statement emphasizes the importance of customer satisfaction and the power that customers have in influencing the success or failure of a company. It highlights the need for businesses to prioritize the needs and preferences of their customers in order to retain their loyalty and support.