Final answer:
The potential source of conflict is the interdependence of groups, which can cause issues when resources or objectives clash or are not aligned. Well-managed conflict can lead to positive outcomes like growth and innovation.
Step-by-step explanation:
The correct option : d
When groups or departments within an organization need to cooperate to achieve goals, their interdependency often becomes a source of conflict, especially if there are scarce resources, differences in priorities, or misalignment in timing and objectives. Interdependence implies that the performance or outcomes of one group are dependent on the actions or performance of another group. This interdependency can lead to situations where groups are competing for the same resources, be it budget, human resources, or equipment. Another source of conflict can arise from specific direction/definition of responsibility for actions (c).
When responsibilities are not clearly defined, there can be overlaps or gaps, causing friction as groups tussle over ownership of tasks or blame for failures. However, the three factors that generally do not contribute to conflict include groups where members are primarily older (a), lower turnover that does not affect group performance (b), and the assertion that structural conflict is not a possible issue (e). These factors on their own typically do not instigate conflict. Identifying and addressing the root causes of conflict is essential for maintaining a healthy and productive work environment. When conflicts are managed well, they can provide opportunities for growth and innovation.