Final answer:
The assertion that successful process redesign should concentrate solely on individual departments for large improvements is false.
Step-by-step explanation:
The statement "successful process redesign focuses on departmental areas where large, continuous improvements can be made" is false. While it is beneficial to make significant improvements in specific departments, successful process redesign should take a holistic approach considering the entire organization. It's not just about improving individual departments in isolation; it's about enhancing the efficiency and effectiveness of the end-to-end processes that span across various departments.
By considering the organization as a whole, organizations can ensure that process improvements align with overall business objectives, promote collaboration between departments, and prevent sub-optimization where the improvement of one department may adversely affect another. In practice, this might involve streamlining workflows, reducing waste, or improving communication and information flows across the company.