Final answer:
BRM duties are categorized into Strategic Partnership, Business-IT Liaison, and Value Realization. These responsibilities help align business and IT objectives, facilitate communication, and optimize the value from IT investments.
Step-by-step explanation:
BRM Duties and Categories
Business Relationship Management (BRM) duties encompass a broad range of responsibilities that can be grouped into three primary categories. These categories are:
Strategic Partnership: This involves aligning business objectives with IT or service providers, ensuring that the partnership fosters business growth and development.
Business-IT Liaison: BRMs act as the liaison between business units and IT to ensure that communications, services, and alignment of IT initiatives are in sync with business needs and priorities.
Value Realization: This entails measuring and optimizing the value realized from IT-enabled investments and services, ensuring that both the business and IT are achieving the intended outcomes.
These duties are critical for the success of both IT service delivery and business strategy execution, making the role of a BRM vital in modern organizations.