Question

Similarities between service and manufacturing?

A) Tangibility of products
B) Inseparability of production and consumption
C) Limited customer interaction
D) Minimal quality control

Answer 1

Service and manufacturing share similarities in tangibility of products, inseparability of production and consumption, and minimal quality control.

Step-by-step explanation:

There are several similarities between service and manufacturing:

1. Tangibility of products: Both service and manufacturing can involve tangible products. For example, a manufacturing company may produce physical goods such as automobiles or electronics. Similarly, a service company may offer tangible products such as a hotel room or a meal at a restaurant.
2. Inseparability of production and consumption: In both service and manufacturing, there is often a direct link between the production and consumption of the product. For instance, when you visit a restaurant, the food is prepared and consumed on-site.
3. Minimal quality control: Both service and manufacturing require some level of quality control to ensure customer satisfaction. In manufacturing, this may involve inspections and testing of the products, while in services, it may involve regular training and monitoring of employees.