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When speaking to an older patient, which of the following should you do?

a. Try to talk in a lower tone
b. Hold the patient's hands while speaking to him or her
c. Speak louder than you normally would
d. Try to answer the question for the patient if he or she seems unable to respond

1 Answer

5 votes

Final answer:

When communicating with older patients, it is crucial to speak slowly and clearly, be mindful of body language and personal space, and avoid answering for them. Modulating volume and pitch thoughtfully can facilitate understanding while maintaining respect for the patient's autonomy.

Step-by-step explanation:

When speaking to an older patient, it is essential to ensure that your communication methods are respectful and effective. Speaking slowly and clearly can greatly benefit the patient's understanding, especially when accommodating possible hearing difficulties. Avoid speaking louder than normal as it can be perceived as demeaning. Holding a patient's hands may be appropriate when offering comfort if it seems welcome, but it's important to read the patient's body language and respect personal space. Jumping into answering questions on behalf of the patient should be avoided; instead, allow the patient time to respond, facilitating a sense of respect and autonomy.

Adjustments in vocal characteristics should be made thoughtfully. Maintain a moderate volume that is audible without being overbearing. Modulating the rate of speech and pitch can also aid in making communication clearer, without unnecessarily raising your voice. Engaging in patient and attentive listening is equally critical when interacting with older patients, to understand their needs and respond accordingly.

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