Final answer:
CRM predicting technologies help an organization make predictions regarding customer behaviors, such as identifying which customers are at risk and predicting future outcomes.
Step-by-step explanation:
The answer to the question is D. CRM predicting technologies. CRM predicting technologies help an organization make predictions regarding customer behaviors, such as identifying which customers are at risk and predicting future outcomes. CRM stands for Customer Relationship Management and it involves using technology and processes to manage interactions and relationships with customers. By analyzing data and patterns, CRM predicting technologies can provide insights into customer behaviors and help organizations make informed decisions.
For example, if a customer has a history of late payments or low engagement, a CRM predicting technology might identify that customer as being at risk of churning or canceling their subscription. This allows the organization to take proactive actions, such as offering personalized discounts or reaching out to address any issues, in order to retain the customer.